Refund policy – There is no refund on any merchandise purchased on HIBARAStores.com only merchandise credit.


Return and Exchange policy - Merchandise can be exchanged if unused, unwashed or defective by mail at customers cost. Exchange of merchandise made within 15 days of the order shipment date with an additional restocking fee of 15% of the sale price of product.
Exchange of merchandise made after 15 days of the order shipment date with an additional restocking fee of 10% of the sale price product.